Shipping policy
Shipping Policy
1. Shipping Area
Shipping services all across United Kingdom. We currently do not ship to international destinations.
2. Order processing
- Fulfilment timeframe of 5-7 working days.
- Orders placed on weekends or holidays will be processed the next business day
- Orders are processed and dispatched from our facility on a rolling basis
3. Carrier and tracking
To guarantee reliable and efficient delivery, Third Culture Kat orders can be shipped and tracked via Royal Mail or DPD.
Once your order is dispatched, you will receive an email with tracking information, allowing you to track your order via the courier website.
4. Shipping Rates
Shipping rates are calculated at checkout based on the total weight and destination of your order
5. Support and questions
Should you have any questions or require assistance regarding your shipment, including tracking inquiries, unexpected delays, or any other delivery-related issues, please contact us at thirdculturekat@gmail.com.
For more information around returns, Please refer to our Returns and Exchanges policy for detailed information.